FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Dec 3, 20256,378
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025141,264
How do I raise a dispute when using P2P trading?
Published on Aug 22, 2023Updated on Dec 23, 20253,362
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,319
How do I sell crypto on OKX P2P trading?
Published on Aug 22, 2023Updated on Dec 23, 20257,079
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,395
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Dec 23, 202513,383
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202519,919
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Dec 23, 20255,457
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Dec 3, 2025910
What are the spot trading guidelines for copy traders?
Published on Nov 6, 2023Updated on Nov 27, 2025272
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 27, 202599,988
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,684
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Nov 27, 20252,584
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 17, 202516,998

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