FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Sep 9, 20256,229
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,466
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Sep 19, 20254,739
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Sep 8, 202518,698
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 21, 20255,343
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Sep 10, 2025846
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 12, 202598,347
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Sep 18, 20253,539
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Sep 12, 20252,275
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Sep 9, 202516,220
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Sep 12, 202511,821
OKX wallet FAQ
Published on Aug 24, 2023Updated on Sep 12, 20252,769
How do I verify my identity with Singpass?
Published on Sep 13, 2024Updated on Sep 9, 20252
How do I buy and sell crypto with a third party?
Published on Sep 5, 2023Updated on Sep 17, 2025591

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